Order Details.

Customs. Shipping. Policies.

After sending in a Ticket Order Request for a custom,
clients will look over this page and select which details apply for their desired custom piece. Please read throughly before sending in your ‘Custom Request Details’.


1. Customs: digital to print or hand painted piece.

  • Digital to Print:

+ What is a digital to print custom?: The custom art piece will be drawn and created digitally. Then printed on a fine art paper of your choosing or printed onto canvas, wrapped with the canvas type of your choosing.

+ Price & Waiting Times depend on: the image used for art piece, the size, the print type and shipping.

Size options:

  • small: 2x5 — 12x12

    medium: 12x16 —16x20

    large: 16x24 — 20x30

    + max size for customs —20x30.

Print types:

Canvas Wrap Types:

  1. Archival Canvas: normal canvas texture, medium gloss, high contrast.

  2. Matte Canvas: beautiful color, acid free coating, ideal for archiving.

  3. Gloss Canvas: beautiful color range (inks), ideal for archiving, oba free.

    Paper Print Types: +Frame all prints to preserve the piece.+

  1. Fine art paper velvet: 100% cotton, soft velvet feel, + acid free.

  2. Archival matte paper: high contrast, heavy weight, smooth + acid-free.

  3. Satin luster paper: between matte + gloss, high ink quality.

  4. Hahnemühle german etching: ideal archival paper, heavyweight, high color + density.

  • Hand Painted Custom:

+ What is a hand painted custom?: A unique hand painted piece that can be done on various mediums.
+ Price & Waiting Times depend on: the size, the medium type and shipping.

Medium options:

  • wood.

  • canvas.

  • watercolor paper.

  • acrylic paper.

Size options:

  • small: 2x5 — 12x12

    medium: 12x16 —16x20

    large: 16x24 — 20x30

    + max size for customs —20x30.

If there is a piece Asia has previously made and you’d like something like it or for her to use as creative inspiration, please be sure to screenshot and send it to her in your “Custom Detail Request” response if you all haven’t discussed it already. — Thank you.

+ Please keep in mind: the development of the piece takes time and the creative process is not rushed.

2. Shipping Details:

  • All pieces are packed with care + precaution. Purchases over $180 will have shipping insurance purchased by Asi. (no charge to client)

  • All art works are shipped via USPS Priority mail or fedex ground.

  • If a piece is damaged upon arrival contact: asijtran@gmail.com

    + please have images attached to email.

  • Estimated shipping on all items: 3-5 days upon order date unless stated otherwise in the items description.

  • All orders are shipped on Mondays + Fridays.

3. AJT policies:

  • Respect + honesty from both the artist and the client.

  • No returns or exchanges on all art works.

  • Creations should be expected to be made in the artists style.

  • Custom pieces are not duplicated unless requested by client who requested the custom piece.

  • Commissions (customs) are paid in full. If the artwork is already in the creative process then time, energy + materials have been spent. Thus, a refund isn’t possible.
    - If your piece is on hold, a refund is available to you.

  • All rush orders must be given 1 month in advance.

+ Orders that won’t be accepted:

  • Any offensive material.

  • Dark or demonic type themes.

  • Full on nudity.